Privacy policy
Last updated: November 14, 2025
Power Brickz™ (“we”, “our”, “us”) operates this store and website, including all related information, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with the Services.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
1. Personal Information We Collect or Process
“Personal information” refers to data that identifies, relates to, or can reasonably be linked to an identifiable individual. It does not include properly anonymized or aggregated information. Depending on your interaction with the Services and applicable laws, we may collect the following categories of information:
- Contact details: name, billing and shipping address, phone number, email address.
- Financial information: payment confirmation and transaction details.
- Account information: username, password, security preferences.
- Transaction information: products viewed, added to cart, purchased, returned, or exchanged.
- Communications: messages sent to our customer service team.
- Device information: IP address, browser type, device identifiers.
- Usage information: browsing behavior and interaction with the Services.
2. Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you browse, create an account, make a purchase, or contact us.
- Automatically through cookies and similar tracking technologies while using the Services.
- From service providers who process information on our behalf (payment processing, logistics, data storage).
- From partners or third parties who assist us in providing services or marketing activities.
3. How We Use Your Personal Information
Your information may be used for the following purposes:
- Providing and improving the Services (order processing, account management, shipping, returns, exchanges, personalizing your shopping experience).
- Marketing and advertising (email communications, SMS/text messages, personalized offers, product recommendations).
- Security and fraud prevention (detecting suspicious activity, protecting user accounts and transactions).
- Customer support (responding to inquiries and assisting with orders).
- Legal compliance (meeting regulatory obligations and enforcing our policies).
4. Mobile Terms and SMS Marketing
If you opt-in to our SMS marketing, we collect and store your mobile phone number. We use this information to send you text notifications (such as order updates or abandoned cart reminders) and marketing offers.
- Frequency: Message frequency varies.
- Opt-out: You can unsubscribe from SMS at any time by replying STOP to any text message we send or by using the unsubscribe link provided.
- Privacy: We value your privacy. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. How We Disclose Personal Information
We may share your personal information with the following categories of recipients:
- Service providers that support our business operations, such as payment processors, shipping carriers, IT providers, and analytics services.
- Business and marketing partners for advertising and personalization, where permitted by applicable law.
- Affiliates within our corporate group.
- Legal authorities when required to comply with legal obligations, prevent fraud, or protect our rights.
- In connection with corporate transactions, such as mergers, acquisitions, restructurings, or insolvency proceedings.
6. Third-Party Websites and Services
The Services may include links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age required by applicable law. If you believe a minor has provided personal data to us, please contact us so we can take appropriate action.
8. Security and Data Retention
We implement reasonable technical and organizational measures to protect your personal information. However, no system is entirely secure. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request deletion of your personal information.
- Correct inaccurate or incomplete data.
- Request data portability.
- Object to or opt out of certain data processing activities, including targeted advertising.
- Manage your communication preferences.
For UK or EEA residents:
- Object to specific types of data processing.
- Request restrictions on processing.
- Withdraw consent at any time, where processing is based on consent.
10. International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses to ensure adequate protection. For SMS marketing to US/Canada residents, data may be processed in the United States.
11. Complaints
If you have concerns regarding our handling of your personal information, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Power Brickz
233 Rue Victor Allard
1180 Uccle, Belgium
Email: support@powerbrickz.com
For purposes of applicable data protection laws, Power Brickz™ acts as the data controller for your personal information.